Frequently Asked Questions
Everything you need to know about our home decor and shipping policies.
How long will it take to receive my order?
Most orders are processed within 2-3 business days. Shipping times vary by location but typically range from 5 to 10 business days for standard delivery within Europe.
What is your return policy for home accessories?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging and condition for a full refund.
Do you ship fragile items safely?
Yes, we take extra care with our ceramics and glassware. All fragile items are double-wrapped in protective cushioning and shipped in reinforced boxes to ensure they arrive in perfect condition.
What payment methods do you accept?
La boutique de Margaux accepts all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are your textiles and linens sustainably sourced?
We prioritize quality and ethics. Many of our linens and cotton products are OEKO-TEX certified, ensuring they are free from harmful substances and produced under fair conditions.
Can I track my shipment?
Absolutely. Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.